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 All you have to do then is double-click the shortcut to perform a full shutdown. ... Click the “Change settings that are currently unavailable” link at the top of the window, uncheck the “Turn On Fast Startup (Recommended)” option under Shutdown Settings, and then click the “Save Changes” button

 Right-click Start and run Power Options.

In Power Options click 'Choose what the power buttons do'.

Click 'Change settings that are currently unavailable'.

Uncheck the 'Turn on fast startup (recommended)' within the Shutdown settings.

Click OK to confirm and you are done.

 Fast startup is a hybrid type of startup which makes your computer not fully shut down when you do it, so it can start up again quickly. This mode can cause many issues including our shutdown problem. Follow these steps to disable it: Open “control panel” and search for “power options” and choose Power Option

 The easiest method is to simply hold down the shift key before you click the power icon and select “shut down” on Windows' Start Menu, the Ctrl+Alt+Del screen, or its Lock screen. This will force your system to actually shut down your PC, not hybrid-shut-down your PC

 Go to Windows Settings > System > Power & Sleep > Additional power settings.

Click Choose what the power button does, then click Change settings that are currently unavailable.

Disable the Turn on fast startup feature.

Save changes and shut down the PC to see if the issue has been fixed

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