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Hit your start button and do as you normally do to shut down or restart, and when it doesn't respond you need to hit the CTRL+ALT+DEL, then go to the Task Manager. 2. Inside the Task Manager you'll see all of your processes running. If not, click the Processes tab to get to it.
Click the Advanced tab, and then click the Settings button under 'Startup and Recovery' (as opposed to the other two Settings buttons on that tab). Uncheck Automatically restart. With that change, Windows will no longer reboot when you tell it to shut down.
Press and hold your power button until the computer is shut.
Remove any source of power (Battery / Power cable / unplug the power cords) for 5-10 minutes.
Start your computer and try to shut it down normally.
The easiest method is to simply hold down the shift key before you click the power icon and select “shut down” on Windows' Start Menu, the Ctrl+Alt+Del screen, or its Lock screen. ... The next time you want to turn off your PC, just double-click on your shutdown shortcu
To restart (or reboot) a system means that the computer goes through a complete shutdown process, then starts back up again. ... This is faster than a full restart and, generally, a better choice during the course of the business day when a system is shared between multiple users
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